Yes. After your order is successfully placed, a confirmation email containing your order details will be sent to your registered email address. If you do not receive it, please check your spam or junk folder.

We accept the payment methods displayed during checkout. Available options may vary depending on your location and payment service availability.

Currently, only one payment method can be used for each transaction. We recommend selecting your preferred payment option during checkout for a smooth purchasing experience.

Orders may only be canceled before they have been processed or shipped. Once an order has been dispatched, cancellation is no longer possible, although eligible items may qualify for return.

Orders are generally processed within 1–2 business days, excluding weekends and public holidays. Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.

Delivery typically takes 3–8 business days after dispatch, depending on your delivery location and courier service. Delivery times may vary during peak seasons or due to unforeseen circumstances.

Shipping addresses cannot be changed once an order has been processed. Please carefully review your delivery information before completing your purchase.

Once your order is shipped, you will receive a tracking number via email. You can use this tracking information to monitor your shipment until it reaches your delivery address.

Items must be unused, unwashed, and in their original condition with all tags attached. Return requests should be submitted within the applicable return period from the delivery date. Products that are worn, damaged, stained, or altered are not eligible for return.

Once your returned item is received and passes inspection, refunds are processed within 5–7 business days. The refund will be issued to the original payment method used during checkout, and you will receive a confirmation email once completed.

If your return does not meet our return eligibility requirements, it may be declined. Our support team will inform you of the reason and the next available options. 

Please contact our customer support team as soon as possible after delivery with your order details and clear photographs of the product. We will review the issue and provide an appropriate resolution.